Job Description for Receptionist at TBP (Tirana Business Park)

• Answer telephone, screen and direct calls 
• Take and relay messages
• Provide information to callers
• Greet persons entering the building
• Direct persons to correct destination
• Deal with queries from the public and customers
• Ensure knowledge of visitors movements inside the company
• Monitor visitor access and maintain security awareness
• Provide general administrative and clerical support
• Prepare correspondence and documents
• Receive and sort mail and deliveries
• Maintain appointment diary either manually or electronically
• Monitor and maintain office equipment
• Control inventory relevant to reception area
• Tidy and maintain the reception area
• Helps the guarding & patrolling and CCTV security agents with any information that helps improve the security of the building 
• Prepare the tax receipt for an extended parking time at the TBP area.

Skills and Experience

• Minimum of 2 year of experience
• Communication skills - written and verbal
• Fluent in English both written and spoken
• Computer literacy
• Fluent in another foreign language

Job specific competencies

• Planning and organizing
• Prioritizing
• Problem assessment and problem solving
• Attention to detail and accuracy
• Flexibility
• Adaptability
• Customer service orientation
• Teamwork

All interested candidates are invited to send their application by sending their respective CV at: info@icts.al, by February 28, 2017.