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Management Systems

Quality Assurance

ICTS Albania has been certified both for the quality of its services, and for the health and safety of its employees, while it has distinguished itself as the first company in its sector in Europe for the Business of Excellence.

Today ICTS Group’s commitment to quality is demonstrated by obtaining the following certificates:

ISO 9001:2008
The Department of Quality Control and Product Training ICTS Europe (Headquarters) is responsible for ICTS Quality Assurance and provides coordinated instructions to the group’s subsidiaries, on matters relating to quality assurance policy, compliance with, application and its control.

Managers at the subsidiaries responsible for ICTS Quality Assurance Systems compliance are the General Managers of Subsidiaries, together with dedicated employees appointed as quality manager at each ICTS station.